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Technology Trends from Gartner Predictions: Low-Code Technologies to Empower Companies to Thrive


In a rapidly evolving flat global digital landscape, staying ahead of the competition requires agility, efficiency, and innovation. Gartner's predictions indicate that low-code and no-code technologies will play a pivotal role in shaping the future of enterprise digitization. Microsoft Power Platform, encompassing Power Apps, Power Automate, Power BI, Power Pages, Power Virtual Agent, and Dynamics, is a powerful solution suite for organizations unlock their own full potential by leveraging these trends and. In this blog, we will explore how businesses, both big and small, can take advantage of these trends to become more agile, efficient, competitive, profitable, and sustainable.

1. Democratizing Application Development

Gartner predicts that by 2025, half of all new low-code clients will come from business users outside of IT. This shift empowers business users to actively participate in the development process, enabling faster innovation and reducing reliance on traditional IT development cycles. Power Apps, a low-code development platform, allows users with minimal coding experience to create custom applications tailored to their unique needs. By democratizing software application development, organizations can foster quicker innovation at the frontlines and empower employees to drive digital transformation initiatives themselves.

2. Rapid Prototyping and Iterative Development

Low-code platforms enable rapid prototyping and iterative development, allowing businesses to respond quickly to changing market opportunities and expectations. Power Apps help companies to create functional prototypes in hours instead of months. It takes the worry out of technology nitty-gritties and helps employees to focus on the business problems and solutions. This allows faster feedback loops, allowing stakeholders to provide valuable inputs and refine its digital products iteratively. This approach allows organizations to rapidly deploy applications that align with their evolving business landscape.

3. Automating Workflows and Processes

According to Gartner, 75 percent of large enterprises will be using at least four low-code development tools by 2024. Logic Apps, a component of the Microsoft Azure platform, plays a crucial role in integrating multiple low-code development tools within large enterprises, as predicted by Gartner. Logic Apps provides a rich set of connectors that allow integration with various low-code tools, including those within the Microsoft Power Platform, such as Power Apps, Power Automate, and Power BI. These connectors act as building blocks, allowing Logic Apps to interact with different systems, applications, and services. With over 400 connectors available, Logic Apps facilitates the integration of diverse data sources, APIs, databases, SaaS applications, and more. Power Automate's vast library of connectors also allow seamless integration with various systems, ensuring a unified and cohesive digital ecosystem.

4. Data-Driven Decision Making

Gartner's prediction that organizations will shift their focus from big to small and wide data emphasizes the need for contextual analytics. Power BI, a robust business intelligence tool, provides organizations with actionable insights by leveraging data visualization, interactive dashboards, and powerful analytics capabilities. With Power BI, business leaders can make data-driven decisions in real-time, uncover hidden patterns, and gain a competitive edge. The integration of AI capabilities in Power BI further enhances predictive analytics, anomaly detection, and natural language querying.

5. Enhancing Customer Engagement and Support

In today's customer-centric world, personalized and seamless experiences are crucial for business success. Power Virtual Agent empowers organizations to create intelligent chatbots and virtual agents that enhance customer engagement and support. By automating routine customer interactions, businesses can provide instant responses, reduce wait times, and deliver consistent experiences across multiple channels. Power Virtual Agent's natural language processing capabilities enable chatbots to understand and respond to customer queries effectively, augmenting customer satisfaction and loyalty.

6. Unifying Business Processes with Dynamics 365

As part of the Power Platform, Dynamics 365 offers comprehensive solutions for enterprise resource planning (ERP) and customer relationship management (CRM). By leveraging Dynamics 365, organizations can unify their business processes, streamline operations, and gain a holistic view of their customers. The seamless integration with other Power Platform services enables enhanced collaboration, data sharing, and insights-driven decision making.

Contact us to learn how Exult Global can help business leaders like you to extract the highest value from these trends.

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